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Shipping & Delivery

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Shipping & Delivery

General Information

  • Our Orders are shipped throughout Cyprus using ACS Courier Services.
    You may pick it up from your local ACS Shop Pick Up Point that you stated during checkout. 
  • We offer free shipping in Cyprus for orders more than 50 Euros. 
  • A charge of 3 Euros is calculated in orders less than 50 Euros. 
  • At the moment we do not offer Home Delivery. This service will be available in late August 2022. 
  • We do not ship orders on Sundays or Public Holidays.
  • We ship in a limited number of European Countries. A charge of 6.90 Euros is calculated on checkout. Tracking number is included.

1. Delivery Time

Even though we are doing our best to ship your products as soon as possible, please allow around 2-3 business days for the delivery of your order.

2. Order And Shipping Confirmation Emails

You will receive an order confirmation email once your order has been submitted into our system. Once your order has shipped, we will send you an email confirmation. 

Please let us know if you haven’t received any emails regarding your order and status (make sure you have checked your Spam folder). Your order is always accessible through the “My Account” page as well.

3. Item Availability And Pre-Order

We make every effort to maintain sufficient stock of items on our website; however, we may run out of stock of popular items. We also work to ensure that when you place an order online, the item is available at the time of shipping.

4. Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

5. International Shipping

At the moment we offer International Shipping to a limited number of European countries. All items are shipped using Post Office with a Tracking Number to ensure that you will get your order. More countries will be available to our clients in the late August 2022.

6. Have Questions?

No worries! We are here to help you. Submit the form in the Contact Us page, and we will handle your request within the day.

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